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Phone: (501) 975-9000
Fax: (501) 975-9001

Main Box Office Location

Box Office/Administration Entrance, Washington Avenue (Ground Level - the tunnel entrance, at the corner of Washington and Olive Streets, across the street from the VIP parking lot). The Box Office Hours are 9:30am to 5:30pm Monday thru Friday.

Event Box Office Location

Verizon Arena Main Entrance, Washington Avenue (Second Level - At the top of the main entrance stairs).
Charge by phone through Ticketmaster at 800-745-3000. Purchase tickets online at

Group Sales

We now provide group ticket sales for most events and offer discounts for groups on specified shows throughout the year. For your convenience you may contact our Group Sales Department at (501) 975-9131 to place an order or get answers to any questions you might have.


National Toll Free Sales number: 1-800-745-3000
National Ticketmaster Express number: 1-866-448-7849 (this line is exclusively IVR - automated voice response)
National Customer Service number: 1-800-653-8000 This number is exclusively for customers who need help with previously placed orders.

Credit Card Entry Information

Verizon Arena sometimes uses Credit Card Entry tickets to help ensure fans purchasing designated seats will be able to secure tickets at face value and keep them out of the hands of scalpers. Seats delivered with Credit Card Entry tickets will not be transferable. Please see the Credit Card Entry instructions below.

Step 1:
Buy your tickets using a credit card online at by phone at 800-745-3000, at the Verizon Arena Box Office or at any Ticketmaster Outlet.
We WILL NOT take gift cards for credit card entry ticket purchases. You WILL receive an email after you place your order that will give you your order number, the number of tickets you purchased, the total charge and your seat location.
You WILL NOT EVER receive a paper ticket.

Step 2:
Bring the credit card used to purchase your tickets and a valid photo ID that MATCHES the name on the credit card to Verizon Arena the night of the event.

Step 3:
Go directly to the doors at the main entrance with your guest, present your ID and swipe your credit card for entry.

Lottery Policy
Tickets may be purchased at the Verizon Arena Main Entrance box office locations beginning 2 hours prior to showtime on event days.

Will Call is located at the Box Office/Administration Entrance M-F 9:30am - 5:30 pm. Will Call can be picked up at the Verizon Arena Main Entrance Box Office, 2 hours prior to showtime on event days.
Payment: Cash, Visa, Master Card, American Express and Discover credit cards are accepted.

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